Responsible Gaming
Our Commitment to Safe Gaming
At Liverpool Energy Exchange, we are committed to promoting responsible gaming. Gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you choose to play at our recommended slots sites, please do so within your means and in a way that is fun and safe.
Age Verification
You must be 18 years of age or over to gamble in the United Kingdom. All our recommended casino partners conduct strict age verification checks. If you are under 18, or if gambling is illegal in your country of residence, please do not use any gambling services. Parents and guardians: if you are concerned about a young person's online activity, contact GamCare for guidance.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in yourself or someone else, please seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to win back money
- Hiding gambling activities or lying about the amount you gamble
- Neglecting family, friends, work, or hobbies due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to fund gambling activities
- Experiencing relationship or financial problems due to gambling
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Gambling with amounts you cannot afford to lose
If any of these apply to you, it's important to take action immediately.
Self-Help Tools and Safer Gambling Features
Responsible casinos provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you are willing to lose
- Reality Checks: Receive pop-up reminders during play sessions about how long you've been playing and how much you've spent
- Time-Out/Cooldown: Temporarily suspend your account for a set period to take a break
- Self-Exclusion: Voluntarily exclude yourself from all gambling activity for a period you choose (ranging from days to years)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
Always use these tools if you feel your gambling is becoming problematic.
Support and Help Services
Free, confidential support is available. Please reach out if you need help:
United Kingdom
- GamCare – Free support and counselling for problem gambling. Helpline: 0808 8020 133 (9am–midnight, daily)
- GamStop – National self-exclusion scheme allowing you to self-exclude from all UK-licensed gambling operators
- Gamblers Anonymous – Self-help support groups across the UK. Visit gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – 1800 858 858
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling – 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
If You Need Help
Do not hesitate to reach out. Problem gambling is treatable, and support is available 24/7. Whether you are in the UK or elsewhere, there are trained professionals ready to help you and your family. Speaking to someone is a sign of strength, not weakness.
If you are in crisis or experiencing thoughts of self-harm, please contact Samaritans: 116 123 (available 24/7) or visit samaritans.org.
Our Promise
Liverpool Energy Exchange recommends only licensed, regulated casinos that prioritise player safety. We encourage all players to gamble responsibly and within their limits. Your wellbeing is more important than any bet.